Return & Refund Policy
This Return & Refund Policy is for purchases from The Gadget Buddy, operated by Lokmitra Gadgets Private Limited. Please review the product listing and order details before purchasing.
Requesting a return
If you receive an item that is damaged, defective, incorrect or incomplete, contact us as soon as possible at support@thegadgetbuddy.com with your order number, a description of the issue and clear photos or video where relevant. Please keep the item, original packaging and accessories until we have reviewed your request.
Eligibility and review
We review requests based on the product's condition, the reason for the request and any applicable product-specific terms or legal rights. Please do not send an item back before receiving return instructions from us. Some products may have manufacturer support or warranty procedures, which we will explain where applicable.
Refunds
Where a refund is approved, we will confirm the amount, method and next steps by email. The time for a refund to appear after processing may depend on the payment provider or bank. Nothing in this policy limits rights available to you under applicable law.
Order cancellation
To request cancellation, contact us promptly with your order number. We will review whether the order can still be cancelled based on its processing and dispatch status. If an order has already shipped, contact us for the available options.
Contact
Lokmitra Gadgets Private Limited
Email: support@thegadgetbuddy.com
Phone: +91 7039670360